Unified Communications

Telephony, email, video and more

Last updated Wednesday, August 15, 2018

We've come a long way since the days of mail, phone and fax. Today, we have many communication tools to choose from, and the ability to stay connected from any location. Keeping everything secure, accessible and easy to find later can be challenging.

Unified Communications (UC) is a broad term used to describe the integration of multiple enterprise communication tools, making them work as one - securely, on any device, from anywhere.

IM, Email, Video, Voice and more

We all spend a lot of time communicating with team members and our clients. By implementing UC, we can increase efficiency and provide a central repository where we can more easily track instant messaging conversations, Using UC tools, it's possible to hold meetings, video conferences, share screens, make powerpoint presentations, instantly chat with team members via IM, and even place/receive phone calls. Transcripts of IMs, voicemail messages and contact summaries will automatically be routed to a folder within Outlook for easy reference later.

Teamwork Wins

Unified Communications brings together people in the office, people on the road, and people working from home allowing them to all participate in business discussions using desktops, laptops, tablets and phones.

Filed Under: IT Administration | Unified Communications

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